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9 great customer relation quotes

9 Great Quotes I love:

Every company has its mistakes, customers know and understand this. What matters is how you deal with it...

Everyone from the bottom to the top is a representative of the company they work for.

How ever your clients perceive your business to be. That's what it is. if your vision doesn't match theirs it is not that they don't understand you, it's how you express yourself.

I wouldn't put it that strong but..

Your customer will be less inclined to buy your products

if you don't show a personal commitment to every individual.

This reflects back on the previous quote.

The idealist consumer. As an example: recently a friend of mine had to purchase large quantities of a product for her business,

so she was looking for a new supplier. in the end she didn't go for the cheapest one, nor the easiest,

but for the company that was most ecological in their product development. Her personal values corresponded with her supplier's. And this prevailed.

No words needed...

This is very true, the modern consumer is educated. Knows what he/she wants and has a preferance on how to acquire their favourite products. But most of all they want to relate to the story behind the product. They are consumers that emotionally connect with what they are buying.

Haha - this one made me laugh

As a matter of fact when things go wrong it's an excellent opportunity

to change an unsatisfied costumer into a loyal costumer.

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